Check out how to support your account in the shortest time possible with the moderator Pri!|
Also check out our guide to frequently asked questions on the subject:
1) How do I create a ticket?
Answer: To create a ticket you need to open the link in Support Center.
2) What is the minimum recharge that should contain the recharge voucher?
Answer: In recharge voucher, the minimum value is 1k (1000) coupons and reload this must be more than 30 days after the date of payment / delivery.
3) I never recharged coupons on the bill, what should I do?
Response: In order to prove that the account is actually yours, you need at least one at least recharge voucher 1k coupons with the 30 days requested.
4) What should the problem description in order to recover my account?
A: Just follow the procedure below:
New password for backpack (New Password backpack):
New Email (New mail):
Recharge vouchers (recharge vouchers):
5) For many days we did not get the response from my ticket, what should I do?
A: First you should check that the e-mail you have used is a valid e-mail address, or any e-mail you to access frequently. Another tip is the ticket be created in English as well as make it easier for GMs and moderators can verify the faster your problem.
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